Terms of sales – All orders require a minimum 50% down payment. This order may not be canceled or returned by the customer. Only items deemed defective & beyond repair by Creative Leather will be considered for exchange or refund. All cancellations and/or refunds are at the sole discretion of Creative Leather and are subject to 40% restocking fee, including tax and delivery fees. Delivery of damages or discrepancies must be noted on Creative Leather’s copy of the delivery ticket at the time of delivery. Creative Leather cannot be held liable for delays caused by suppliers, the freight industry, natural disasters, accidents, fires or any other reason beyond our control. The delivery date is an estimate. The delivery date may only be scheduled by Creative Leather Distribution Department. Only the warranty contained on http://www.creativeleather.com/warranty is valid on Creative Leather merchandise. Goods sold by, but not manufactured by Creative Leather, may carry different manufacturer’s warranties for each product line.

Leather is a product of nature, may vary in dye lot. It may contain any or all the following: various natural wrinkles, healed scars for insect-bites, brands and barbed wire cuts. These unique characteristics are expected in natural leather hides and are not defects or imperfections.